Manila, Philippines — Due to the extension of the Enhanced Community Quarantine (ECQ) until April 30, Cebu Pacific flights will remain suspended from April 15 to April 30, 2020.
Passengers on canceled flights are encouraged to take any one of the following options:
1. Free rebooking
Rebook to any other travel date within three months with change (rebooking) fees and fare difference waived
2. Full Travel Fund
The Travel Fund is now valid for one (1) year. Use it to either book a flight up to one (1) year ahead, or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
If the Travel Fund is not used within one (1) year, passengers can get a full refund.
3. Full refund
Processing of refunds will start on May 4, 2020—after the Community Quarantine is lifted and regular work schedules resume. However, due to the unprecedented volume of requests for refunds,…