Making traveling easy, safe & convenient for everyone

AirAsia Chief Operations Officer, Javed Malik shares about what AirAsia does to ensure those traveling during this essential travel period as well as guests with special needs such as wheelchair usage or high-risk groups such as expectant mothers or elderly guests can travel with confidence and convenience as we enter into the new norm of flying.

Question 1: Can you share what has been implemented by AirAsia during this essential travel period?

We have implemented various measures throughout different flight phases:

Pre-flight:

Contactless Kiosk at klia2
  • Temperature screenings conducted at different checkpoints, including boarding gate.
  • Social distancing with floor markers at queuing areas including check-in counter and kiosks.
  • Hand sanitizers available throughout all journey processing points for guests and…

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